STRATEGIC CONTROL AND PERFORMANCE OF NETWORK FACILITIES PROVIDERS IN MOMBASA COUNTY, KENYA
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Abstract
This research examined the influence of strategic control on performance of network facilities providers in Mombasa County, Kenya. Specifically, the research examined the influence of strategic premise control and strategic surveillance control on performance of network facilities providers in Mombasa County, Kenya. The theoretical framework was underpinned by the resource-based theory, the theory of constraints, contingency theory and firm growth theory. The study employed the correlational research design to test non-causal relationships among study variables. The target population consisted of 88 managers of the 11 network facilities providers in Mombasa County, Kenya. The proportionate stratified random sampling technique was used to select a sample size of 72 managers of the 11 network facilities providers in Mombasa County, Kenya. A pilot study was conducted to ascertain the validity and reliability of the constructed survey questionnaire. A cross-sectional survey-based approach was used to collect primary data. With the help of 3 research assistants, the researcher utilized the drop and pick method to hand deliver the survey questionnaires to the project implementation team in charge of the road construction projects. The collected data was processed and entered into the statistical package for social sciences (SPSS) version 26 to create a data sheet used for statistical analysis. The collected data was analyzed using descriptive statistics and inferential statistics. The Pearson’s product moment correlation results indicated that strategic control had positive and significant relationship with performance of network facilities providers in Mombasa County, Kenya. The regression results indicated that that strategic premise control and strategic surveillance control had positive and significant influence on performance of network facilities providers in Mombasa County, Kenya. The project managers should recognize the importance of strategic control and apply them to foster the performance of network facilities providers. The policymakers should initiate policy review to motivate project managers to recognize the importance of strategic control and apply them to foster performance of network facilities providers. Future researchers should examine moderating effect of project complexity on the relationship between strategic control and performance of network facilities providers in other regions or contexts.
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References
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Bárcenas, R. E., Gracia, T. J. H., & Ávila, D. D. (2026). The balanced scorecard as a tool for strategic control in organizations: A case study. Journal of Administrative Science, 7(14), 1-5.
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Bchennaty, B., Khan, M. N., Massoud, M., & Elhassan, T. (2024). Appraising the Role of Strategic Control in Financial Performance: The mediating effect of the resource allocation process—The case of the Ministry of Finance–North Lebanon. International Journal of Financial Studies, 12(3), 90.
Bosire, C., Kising’u, T. M., & Gichinga, L. W. (2025). Dynamic Capabilities and Performance of Logistics Companies in Mombasa County, Kenya. Reviewed Journal International of Business Management, 6(1), 341-365.
Buckley, P. J., & Casson, M. (2007). Edith Penrose’s theory of the growth of the firm and the strategic management of multinational enterprises. In Foreign Direct Investment, China and the World Economy (pp. 53-77). London: Palgrave Macmillan UK.
Buckley, P. J., & de la Torre, J. R. (2024). The Theory of the Growth of the Firm: Introduction: Edith Penrose and the next sixty years. Strategic Management Review, 5(1-2), 3-26.
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Thrassou, A. (2023). Revisiting the resource-based view (RBV) theory: from cross-functional capabilities perspective in post COVID-19 period. Journal of Strategic Marketing, 1-16.
Chisika, S. N., & Yeom, C. (2024). Bridging the digital divide: Advancing equitable internet access in rural Kenya for sustainable development. Asia-Pacific Journal of Convergent Research Interchange (APJCRI), 187-202.
Choi, Y. H., Kim, D., Ko, M., Cheon, K. Y., Park, S., Kim, Y., & Yoon, H. (2023). ML-based 5G traffic generation for practical simulations using open datasets. IEEE communications magazine, 61(9), 130-136.
Collins, A., Hamza, O., Eweje, A., & Babatunde, G. O. (2023). Adopting agile and DevOps for telecom and business analytics: Advancing process optimization practices. International Journal of Multidisciplinary Research and Growth Evaluation, 4(1), 682-696.
Donaldson, L. (2001). The contingency theory of organizations. Sage.
Durst, S., Hinteregger, C., & Zieba, M. (2024). The influence of environmental turbulence on cyber security risk management and organizational resilience. Computers & Security, 137, 103591.
Emara, N., & Katz, R. (2024). Assessing the economic impact of mobile telecommunications in Egypt: A structural model approach. Digital Policy, Regulation and Governance, 26(5), 501-525.
Fullan, M. (2007). Change theory as a force for school improvement. In Intelligent leadership: Constructs for thinking education leaders (pp. 27-39). Dordrecht: Springer Netherlands.
Funnell, S. C., & Rogers, P. J. (2011). Purposeful program theory: Effective use of theories of change and logic models. John Wiley & Sons.
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Goldratt, E. M. (1996). Production the TOC way: work book. Avraham Y. Goldratt Institute.
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Hair Jr, J. F., & Sarstedt, M. (2021). Data, measurement, and causal inferences in machine learning: opportunities and challenges for marketing. Journal of Marketing Theory and Practice, 1-13.
Hajar, M. A., Alkahtani, A. A., Ibrahim, D. N., Al-Sharafi, M. A., Alkawsi, G., Iahad, N. A., ... & Tiong, S. K. (2022). The effect of value innovation in the superior performance and sustainable growth of telecommunications sector: Mediation effect of customer satisfaction and loyalty. Sustainability, 14(10), 6342.
Han, N., & Tong, T. W. (2024). The role of knowledge resources in Penrose’s the theory of the growth of the firm: An IPR Perspective. Strategic Management Review, 5(1-2), 125-147.
Hanson, E. M. (1979). School management and contingency theory: An emerging perspective. Educational Administration Quarterly, 15(2), 98-116.
Hernandez, M., & Hodges, S. (2003). Building upon the theory of change for systems of care. Journal of Emotional and Behavioral Disorders, 11(1), 19-26.
Ibrahim, M., Magaji, S., & Salisu, A. (2023). Mobile telecommunication and economic growth: Evidence from ARDL Modeling. International Journal of Entrepreneurship, Business and Creative Economy, 3(1), 15.
Iradukunda, C., & Irechukwu, E. N. (2023). Strategic controls and organizational performance in Rwanda. A case of Duterimbere IMF PLC. Journal of Strategic Management, 7(5), 40-60.
Kariuki, A. W., & Mwanzia, M. (2024). Strategic control techniques and financial performance of savings and credit cooperatives in Nairobi City County, Kenya. International Journal of Social Sciences Management and Entrepreneurship (IJSSME), 8(4), 225-239.
Kariuki, J., Kinyua, G. M., & Waithaka, P. (2023). The moderating influence of environmental turbulence on the relationship between core competences and firm performance of star rated hotels Nairobi City County, Kenya. International Journal of Managerial Studies and Research (IJMSR), 11(10), 17-34.
Kibinda, N., Shao, D., Mwogosi, A., & Mambile, C. (2025). Broadband infrastructure sharing as a catalyst for rural digital economy: A systematic review for developing countries. Telecommunications Policy, 103028.
Kising’u, T. M. (2025b). Smart agricultural technologies and sustainability of agricultural projects in Kwale County, Kenya. Reviewed Journal of Science & Technology, 3(1), 17-42.
Kising'u, T. M. (2025a). Business model innovation and performance of small and medium-sized enterprises in Mombasa County, Kenya. Reviewed Journal of Science & Technology, 3 (1), 43–65.
Kovalyk, O., & Yang, C. (2025). Formation of an innovative mechanism for strategic control at an enterprise. Економіка розвитку систем, 7(2), 85-90.
Kyendo, R. K., & Sigei, R. (2025). Competitive strategies and performance of firms in the telecommunication industry in Kenya. International Journal of Management and Business Research, 7(1), 58-74.
Lee, C. Y. (2010). A theory of firm growth: Learning capability, knowledge threshold, and patterns of growth. Research Policy, 39(2), 278-289.
Lee, S. F., Zhou, K., & Spence, J. (2026). Internal pilot sample size re-estimation for the B-free trial: A case study of a cluster randomized crossover trial. Contemporary Clinical Trials, 108293.
Lerai, S. E. (2023). Influence of strategic control on organizational performance of commercial-based parastatals in Kenya. Journal of Strategic Management, 3(2), 15-22.
Longenecker, J. G., & Pringle, C. D. (1978). The illusion of contingency theory as a general theory. Academy of Management Review, 3(3), 679-683.
Lucas Jr, G. H., & Gresham, L. G. (1985). Power, conflict, control, and the application of contingency theory in marketing channels. Journal of the Academy of Marketing Science, 13(3), 25-38.
Mabin, V. J., & Balderstone, S. J. (2003). The performance of the theory of constraints methodology: Analysis and discussion of successful TOC applications. International Journal of Operations & Production Management, 23(6), 568-595.
Makazi, D. M., Kising’u, T. M., & Gichinga, L. W. (2025). Dynamic Capabilities and Performance of State Corporations in Mombasa County, Kenya. Reviewed Journal of Education Practice, 5(1), 57-79.
Matej, Č., & Amadeja, L. (2026). Work has changed, has HRM? Designing for the distributed, fragmented, and fluid era. Human Resource Management, 65(2), 305-324.
Mbithi, B., & Ondara, B. (2026). Optimizing anomaly detection in 5G and beyond networks using reinforcement learning. International Journal for Multidisciplinary Research (IJFMR), 8(1), 1-17.
Meraviglia, E., Magnaghi, M., Capone, A., Melazzi, N. B., Valsecchi, M., & Dozio, L. (2026). Exploring the future of telecommunications through a Techno-Economic lens. Computer Networks, 276, 111984.
Muasya, M. N., & Kising’u, T. (2025). Strategic control and performance of commercial banks in Mombasa County, Kenya. The Strategic Journal of Business & Change Management, 12(1), 276–290.
Muchira, N. W., & Mwanzia, M. (2025). Strategic control techniques and performance of tea processing companies in Kiambu County, Kenya. International Journal of Innovation, Enterprise, and Social Sciences, 5(1), 139-155.
Müller, S. D., Konzag, H., Nielsen, J. A., & Sandholt, H. B. (2024). Digital transformation leadership competencies: A contingency approach. International Journal of Information Management, 75, 102734.
Murunga, N. J., & Deya, J. (2022). Influence of strategic controls on performance of commercial banks in Nairobi County, Kenya. International Academic Journal of Human Resource and Business Administration, 4(1), 328-345.
Musa, I., Magaji, S., Eke, C. I., & Salisu, A. (2022). Analysis of mobile telecommunication and economic growth evidence from ARDL Modeling. FORCE: Focus on Research in Contemporary Economics, 3(2), 369-393.
Musyoka, M. N. (2023). Porter’s generic competitive strategies, alliance partnerships and performance of mobile telephone network service providers in Kenya (Doctoral dissertation, Machakos University).
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