STRATEGIC RESPONSE CAPABILITIES AND PERFORMANCE OF MANUFACTURING FIRMS IN MOMBASA COUNTY, KENYA
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Abstract
The purpose of this study was to examine the influence of strategic response capabilities on performance of manufacturing firms in Mombasa County, Kenya. Specifically, the study sought to examine the influence of strategic competitive response capability and strategic customer response capability on performance of manufacturing firms in Mombasa County, Kenya. The theoretical framework was guided by the resource-based theory, dynamic capability theory and dynamic managerial capability theory and firm growth theory. The study employed the correlational, cross-sectional survey research design to test non-causal relationships between the study variables. The proportionate stratified random sampling technique was utilized to select a sample size of 204 managers of 51 manufacturing firms from a target population of 416 managers of the 104 manufacturing firms in Mombasa County, Kenya. A pilot study was conducted to ascertain the validity and reliability of the constructed survey questionnaire. A structured self-administered survey questionnaire was used as the means of collecting primary data. The collected data was processed and entered into the statistical package for social sciences (SPSS) version 26 to create a data sheet used for analysis. Data analysis involved the use of descriptive statistics and inferential statistics. The Pearson’s correlation results indicated that strategic competitive response capability and strategic customer response capability had positive and significant relationship with the performance of manufacturing firms in Mombasa County, Kenya. The regression results indicated that strategic competitive response capability and strategic customer response capability had positive and significant influence on the performance of manufacturing firms in Mombasa County, Kenya. The study recommends that the managers and practitioners within the diverse industries should implement the strategic response capabilities to foster the performance of manufacturing firms in Mombasa County, Kenya. The policymakers within the diverse industries should initiate policy review to encourage managers and practitioners to implement strategic response capabilities to foster the performance of manufacturing firms in Mombasa County, Kenya. The study recommends intriguing areas for further research. Future research should examine the influence of strategic response capabilities on firm performance with marketing turbulence as a moderator in other sectors or contexts.
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References
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Amanah, A. A., Hussein, S. A., & Fadhil, A. H. (2022). Assessing the relationship of strategic alignment with strategic response: mediating role of strategic thinking: Prospective analytical research in Karkh health directorate-Baghdad/Iraq. International Journal of eBusiness and eGovernment Studies, 14(2), 388-410.
Alkaraan, F., Elmarzouky, M., Hussainey, K., Venkatesh, V. G., Shi, Y., & Gulko, N. (2024). Reinforcing green business strategies with Industry 4.0 and governance towards sustainability: Natural‐resource‐based view and dynamic capability. Business Strategy and the Environment, 33(4), 3588-3606.
Baariu, V. L., Gathungu, J., & Ndemo, B. (2021). The relationship between competitive strategy drivers and performance of manufacturing small and medium enterprises in Nairobi County, Kenya. European Scientific Journal, 17(1), 102. doi.org/10.19044/esj.2021.v17n1p102
Baía, E. P., & Ferreira, J. J. (2024). Dynamic capabilities and performance: how has the relationship been assessed?. Journal of Management & Organization, 30(1), 188-217.
Balala, T. B., & Kising'u, T. M. (2024). Generic competitive strategies and performance of food and beverage manufacturing firms in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 11(4), 578-599.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of management, 27(6), 643-650.
Barney, J. B., Ketchen Jr, D. J., & Wright, M. (2021). Resource-based theory and the value creation framework. Journal of management, 47(7), 1936-1955.
Bell, E., Bryman, A., & Harley, B. (2022). Business research methods. Oxford university press.
Bell, R., & Warren, V. (2023). Illuminating a methodological pathway for doctor of business administration researchers: Utilizing case studies and mixed methods for applied research. Social Sciences & Humanities Open, 7(1), 100391. doi.org/10.1016/j.ssaho.2022.100391
Bell, R., Warren, V., & Schmidt, R. (2022). The application of concurrent or sequential mixed-methods research designs and their methodological implications: Investigating tacit knowledge, its use, and application in automotive development. SAGE Research Methods Cases. doi.org/10.4135/9781529604474
Bosman, R. (2024). Preformation Stage of Strategic Alliances: An Examination through the Lens of Resource-Based View and Dynamic Capabilities Theory (Master's thesis, University of Twente).
Buckley, P. J., & de la Torre, J. R. (2024). Introduction: edith penrose and the theory of the growth of the firm—The next sixty years. Strategic Management Review, 5(1-2), 3-26.
Buzzao, G., & Rizzi, F. (2023). The role of dynamic capabilities for resilience in pursuing business continuity: an empirical study. Total Quality Management & Business Excellence, 34(11-12), 1353-1385.
Chaudhuri, A., Subramanian, N., & Dora, M. (2022). Circular economy and digital capabilities of SMEs for providing value to customers: Combined resource-based view and ambidexterity perspective. Journal of Business Research, 142, 32-44.
Datche, E., Kising’u, T. M., & Kalimbo, A. M. (2023). The moderating effect of environmental dynamism in the relationship between innovation capability and performance of manufacturing firms in Nairobi city county, Kenya. Reviewed Journal International of Business Management, 4(1), 294-322.
Dubey, U. K. B., & Kothari, D. P. (2022). Research methodology: Techniques and trends. Chapman and Hall/CRC.
Elessawi, N., & Abd Elghany, M. M. (2025). Enhancing CRM effectiveness in Egypt's online shopping sector: The role of consumer behavior, customer response capabilities, and user satisfaction. International Journal of E-Business Research, 21(1), 1-26.
Hair Jr, J. F., & Sarstedt, M. (2021). Data, measurement, and causal inferences in machine learning: opportunities and challenges for marketing. Journal of Marketing Theory and Practice, 1-13.
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook (p. 197). Springer Nature.
Hair, J., & Alamer, A. (2022). Partial least squares structural equation modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027.
Han, N., & Tong, T. W. (2024). The role of knowledge resources in penrose's the theory of the growth of the firm: An IPR perspective. Strategic Management Review, 5(1-2), 125-147.
Hassandoust, F., Techatassanasoontorn, A. A., & Tan, F. B. (2024). Importance of IT and role identities in information systems infusion. Information Systems Frontiers, 26(1), 333-367.
Haynes, P., & Alemna, D. (2022). A systematic literature review of the impact of complexity theory on applied economics. Economies, 10(8), 192-215.
Hiebl, M. R. (2023). Sample selection in systematic literature reviews of management research. Organizational research methods, 26(2), 229-261.
Helfat, C. E., & Peteraf, M. A. (2009). Understanding dynamic capabilities: progress along a developmental path. Strategic organization, 7(1), 91-102.
Huang, Y., Han, X., & Tong, J. S. (2024). Observing upward social class transition, voice solicitation, and promotion intention. In Academy of Management Proceedings (Vol. 2024, No. 1, p. 17837). Valhalla, NY 10595: Academy of Management.
Kangala, A. (2023). Toward a synergetic organization: The role of dynamic capabilities, social capital, and digital maturity in organizational resilience during disruption (Doctoral dissertation, The University of North Carolina at Charlotte).
Kimeu, I. M., Kising’u, T. M., & Okello, B. O. (2025). Business model innovation and performance of small and medium-sized enterprises in Mombasa County, Kenya. Reviewed Journal International of Business Management, 6(1), 736-757.
Kiiru, D. K., Mukulu, E., & Ngatia, P. (2023). Innovativeness and performance: Evidence from Kenyan SMEs. European Journal of Business and Management Research, 8(2), 242-255.
Kipkirui, L. P., & Kimungunyi, S. (2022). Effect of net present value investment appraisal practice on financial performance of cement manufacturing firms in Kenya. International Research Journal of Economics and Finance, 4(2) 113-119.
Leavy, P. (2022). Research design: Quantitative, qualitative, mixed methods, arts-based, and community-based participatory research approaches. Guilford Publications.
Lee, C. Y. (2010). A theory of firm growth: Learning capability, knowledge threshold, and patterns of growth. Research Policy, 39(2), 278-289.
Leong, L. Y., Hew, T. S., Ooi, K. B., Tan, G. W. H., & Koohang, A. (2024). An SEM-ANN Approach-guidelines in information systems research. Journal of Computer Information Systems, 1-32.
Macharia, K. K. (2023). Energy efficiency and substitution possibilities in Kenya’s manufacturing sector (Doctoral dissertation, University of Nairobi).
Macharia, K. K., Gathiaka, J. K., & Ngui, D. (2022). Energy efficiency in the Kenyan manufacturing sector. Energy Policy, 161, 112715.
Mboga, A. K., Datche, E., & Kising’u, T. M. (2023). Innovation capabilities and performance of manufacturing firms in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10(2), 791-814.
Mbudzya, J. J., Gido, E. O., & Owuor, G. (2022). Effect of land tenure security on agricultural productivity among small scale farmers in Kenya: A conditional mixed processes analysis. Cogent Food & Agriculture, 8(1), 2139805.
Minhaj, S. M., & Khan, M. A. (2025). Dimensions of e-banking and the mediating role of customer satisfaction: A structural equation model approach. International Journal of Business Innovation and Research, 36(1), 42-57.
Mungai, E. M., Ndiritu, S. W., & Rajwani, T. (2023). The motivation for corporate energy strategies on energy efficiency among Kenyan firms. Corporate Governance: The International Journal of Business in Society, 23(2), 367-396.
Musebe, E. A., Awino, Z. B., & K'obonyo, P. (2025). The effect of deployment of advanced manufacturing technology on performance: Evidence from large manufacturing firms in Kenya. The University Journal, 7(2), 65-78.
Noormohammadi Najafabadi, R., Sajadi, S. M., & Davari, A. (2023). The Penrose’s growth theory: a systematic review of the literature. Journal of Entrepreneurship Development, 16(1), 31-44.
Nyawa, P. M., Wekesa, M. W., & Kising’u, T. M. (2025). Credit risk management practices on financial performance of small and medium-sized enterprises in Mombasa County, Kenya. The Strategic Journal of Business & Change Management, 12(4), 526-253.
Penrose, E. T. (2009). The Theory of the Growth of the Firm. Oxford university press.
Peteraf, M. A., & Barney, J. B. (2003). Unraveling the resource‐based tangle. Managerial and decision economics, 24(4), 309-323.
Qureshi, M. I. S., Arshad, M., & Ali, A. (2025). Investigating the impact of customer response capability on infusion of information systems: A cross-sectoral study of banking and higher education sector institutions from Pakistan. International Journal of Information Management Sciences, 9(1), 107-118.
Sajjaviriya, C., & Jhundra-indra, P. (2019). Strategic customer response capability and marketing performance: An empirical investigation of cosmetics businesses in Thailand (Doctoral dissertation, Mahasarakham University).
Saunders, M. N., Lewis, P., & Thornhill, A. (2023). Research methods. Pearson Higher Ed.
Shlaka, T. K., & Alkinany, H. D. M. (2024). The impact of strategic awareness in strategic response processes analytical research at Al-Sadr Hospital. Sumer Journal for Pure Science.
Silva-Atencio, G. (2025). The Success of customer-centric companies in the global context on the road to industry 5.0. Journal of Comprehensive Business Administration Research.
Sulaimon, A. H. A., Onyemaobi, C. A., Ebegbetale, C. I., Gbadamosi, T. O., & Fajimolu, O. C. (2024). Impact of Organisational Innovation on Sustainable Competitive Advantage of Manufacturing Firms in Lagos State, Nigeria. Management and Economics Review, 9(3), 507-524.
Teece, D. J. (2023). The evolution of the dynamic capabilities framework. Artificiality and sustainability in entrepreneurship, 113, 238.
Trihudiyatmanto, M. (2024). Tawazun response capability (TRC) sebuah pendekatan dynamic capability theory dan islamic values dalam peningkatan kinerja badan Usaha Milik Desa (Bumdes) (Doctoral dissertation, Universitas Islam Sultan Agung (Indonesia).
Utami, H. N., Alamanos, E., & Kuznesof, S. (2021). ‘A social justice logic’: how digital commerce enables value co-creation at the bottom of the pyramid. Journal of Marketing Management, 37(9-10), 816-855.
Von Nitzsch, J., Bird, M., & Saiedi, E. (2024). The strategic role of owners in firm growth: Contextualizing ownership competence in private firms. Strategic Entrepreneurship Journal, 18(3), 553-581.
Wünderlich, N. V., Blut, M., Brock, C., Heirati, N., Jensen, M., Paluch, S., ... & Tóth, Z. (2025). How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda. Journal of Business Research, 192, 115284.
Ye, D., Huang, Y., & Ye, X. (2023). Financial structure, technology, and economic growth: a structural matching perspective. China & World Economy, 31(1), 119-148.
Yoshikuni, A. C., Galvão, F. R., & Albertin, A. L. (2022). Knowledge strategy planning and information system strategies enable dynamic capabilities innovation capabilities impacting firm performance. VINE Journal of Information and Knowledge Management Systems, 52(4), 508-530.
Zhang, X., Qi, Z., Ma, L., & Zhang, G. (2025). Assessing the curvilinear relationship in employee digital performance: a task-technology fit perspective. International Journal of Human–Computer Interaction, 41(4), 2615-2633.
Amanah, A. A., Hussein, S. A., & Fadhil, A. H. (2022). Assessing the relationship of strategic alignment with strategic response: mediating role of strategic thinking: Prospective analytical research in Karkh health directorate-Baghdad/Iraq. International Journal of eBusiness and eGovernment Studies, 14(2), 388-410.
Alkaraan, F., Elmarzouky, M., Hussainey, K., Venkatesh, V. G., Shi, Y., & Gulko, N. (2024). Reinforcing green business strategies with Industry 4.0 and governance towards sustainability: Natural‐resource‐based view and dynamic capability. Business Strategy and the Environment, 33(4), 3588-3606.
Baariu, V. L., Gathungu, J., & Ndemo, B. (2021). The relationship between competitive strategy drivers and performance of manufacturing small and medium enterprises in Nairobi County, Kenya. European Scientific Journal, 17(1), 102. doi.org/10.19044/esj.2021.v17n1p102
Baía, E. P., & Ferreira, J. J. (2024). Dynamic capabilities and performance: how has the relationship been assessed?. Journal of Management & Organization, 30(1), 188-217.
Balala, T. B., & Kising'u, T. M. (2024). Generic competitive strategies and performance of food and beverage manufacturing firms in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 11(4), 578-599.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of management, 27(6), 643-650.
Barney, J. B., Ketchen Jr, D. J., & Wright, M. (2021). Resource-based theory and the value creation framework. Journal of management, 47(7), 1936-1955.
Bell, E., Bryman, A., & Harley, B. (2022). Business research methods. Oxford university press.
Bell, R., & Warren, V. (2023). Illuminating a methodological pathway for doctor of business administration researchers: Utilizing case studies and mixed methods for applied research. Social Sciences & Humanities Open, 7(1), 100391. doi.org/10.1016/j.ssaho.2022.100391
Bell, R., Warren, V., & Schmidt, R. (2022). The application of concurrent or sequential mixed-methods research designs and their methodological implications: Investigating tacit knowledge, its use, and application in automotive development. SAGE Research Methods Cases. doi.org/10.4135/9781529604474
Bosman, R. (2024). Preformation Stage of Strategic Alliances: An Examination through the Lens of Resource-Based View and Dynamic Capabilities Theory (Master's thesis, University of Twente).
Buckley, P. J., & de la Torre, J. R. (2024). Introduction: edith penrose and the theory of the growth of the firm—The next sixty years. Strategic Management Review, 5(1-2), 3-26.
Buzzao, G., & Rizzi, F. (2023). The role of dynamic capabilities for resilience in pursuing business continuity: an empirical study. Total Quality Management & Business Excellence, 34(11-12), 1353-1385.
Chaudhuri, A., Subramanian, N., & Dora, M. (2022). Circular economy and digital capabilities of SMEs for providing value to customers: Combined resource-based view and ambidexterity perspective. Journal of Business Research, 142, 32-44.
Datche, E., Kising’u, T. M., & Kalimbo, A. M. (2023). The moderating effect of environmental dynamism in the relationship between innovation capability and performance of manufacturing firms in Nairobi city county, Kenya. Reviewed Journal International of Business Management, 4(1), 294-322.
Dubey, U. K. B., & Kothari, D. P. (2022). Research methodology: Techniques and trends. Chapman and Hall/CRC.
Elessawi, N., & Abd Elghany, M. M. (2025). Enhancing CRM effectiveness in Egypt's online shopping sector: The role of consumer behavior, customer response capabilities, and user satisfaction. International Journal of E-Business Research, 21(1), 1-26.
Hair Jr, J. F., & Sarstedt, M. (2021). Data, measurement, and causal inferences in machine learning: opportunities and challenges for marketing. Journal of Marketing Theory and Practice, 1-13.
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook (p. 197). Springer Nature.
Hair, J., & Alamer, A. (2022). Partial least squares structural equation modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027.
Han, N., & Tong, T. W. (2024). The role of knowledge resources in penrose's the theory of the growth of the firm: An IPR perspective. Strategic Management Review, 5(1-2), 125-147.
Hassandoust, F., Techatassanasoontorn, A. A., & Tan, F. B. (2024). Importance of IT and role identities in information systems infusion. Information Systems Frontiers, 26(1), 333-367.
Haynes, P., & Alemna, D. (2022). A systematic literature review of the impact of complexity theory on applied economics. Economies, 10(8), 192-215.
Hiebl, M. R. (2023). Sample selection in systematic literature reviews of management research. Organizational research methods, 26(2), 229-261.
Helfat, C. E., & Peteraf, M. A. (2009). Understanding dynamic capabilities: progress along a developmental path. Strategic organization, 7(1), 91-102.
Huang, Y., Han, X., & Tong, J. S. (2024). Observing upward social class transition, voice solicitation, and promotion intention. In Academy of Management Proceedings (Vol. 2024, No. 1, p. 17837). Valhalla, NY 10595: Academy of Management.
Kangala, A. (2023). Toward a synergetic organization: The role of dynamic capabilities, social capital, and digital maturity in organizational resilience during disruption (Doctoral dissertation, The University of North Carolina at Charlotte).
Kimeu, I. M., Kising’u, T. M., & Okello, B. O. (2025). Business model innovation and performance of small and medium-sized enterprises in Mombasa County, Kenya. Reviewed Journal International of Business Management, 6(1), 736-757.
Kiiru, D. K., Mukulu, E., & Ngatia, P. (2023). Innovativeness and performance: Evidence from Kenyan SMEs. European Journal of Business and Management Research, 8(2), 242-255.
Kipkirui, L. P., & Kimungunyi, S. (2022). Effect of net present value investment appraisal practice on financial performance of cement manufacturing firms in Kenya. International Research Journal of Economics and Finance, 4(2) 113-119.
Leavy, P. (2022). Research design: Quantitative, qualitative, mixed methods, arts-based, and community-based participatory research approaches. Guilford Publications.
Lee, C. Y. (2010). A theory of firm growth: Learning capability, knowledge threshold, and patterns of growth. Research Policy, 39(2), 278-289.
Leong, L. Y., Hew, T. S., Ooi, K. B., Tan, G. W. H., & Koohang, A. (2024). An SEM-ANN Approach-guidelines in information systems research. Journal of Computer Information Systems, 1-32.
Macharia, K. K. (2023). Energy efficiency and substitution possibilities in Kenya’s manufacturing sector (Doctoral dissertation, University of Nairobi).
Macharia, K. K., Gathiaka, J. K., & Ngui, D. (2022). Energy efficiency in the Kenyan manufacturing sector. Energy Policy, 161, 112715.
Mboga, A. K., Datche, E., & Kising’u, T. M. (2023). Innovation capabilities and performance of manufacturing firms in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10(2), 791-814.
Mbudzya, J. J., Gido, E. O., & Owuor, G. (2022). Effect of land tenure security on agricultural productivity among small scale farmers in Kenya: A conditional mixed processes analysis. Cogent Food & Agriculture, 8(1), 2139805.
Minhaj, S. M., & Khan, M. A. (2025). Dimensions of e-banking and the mediating role of customer satisfaction: A structural equation model approach. International Journal of Business Innovation and Research, 36(1), 42-57.
Mungai, E. M., Ndiritu, S. W., & Rajwani, T. (2023). The motivation for corporate energy strategies on energy efficiency among Kenyan firms. Corporate Governance: The International Journal of Business in Society, 23(2), 367-396.
Musebe, E. A., Awino, Z. B., & K'obonyo, P. (2025). The effect of deployment of advanced manufacturing technology on performance: Evidence from large manufacturing firms in Kenya. The University Journal, 7(2), 65-78.
Noormohammadi Najafabadi, R., Sajadi, S. M., & Davari, A. (2023). The Penrose’s growth theory: a systematic review of the literature. Journal of Entrepreneurship Development, 16(1), 31-44.
Nyawa, P. M., Wekesa, M. W., & Kising’u, T. M. (2025). Credit risk management practices on financial performance of small and medium-sized enterprises in Mombasa County, Kenya. The Strategic Journal of Business & Change Management, 12(4), 526-253.
Penrose, E. T. (2009). The Theory of the Growth of the Firm. Oxford university press.
Peteraf, M. A., & Barney, J. B. (2003). Unraveling the resource‐based tangle. Managerial and decision economics, 24(4), 309-323.
Qureshi, M. I. S., Arshad, M., & Ali, A. (2025). Investigating the impact of customer response capability on infusion of information systems: A cross-sectoral study of banking and higher education sector institutions from Pakistan. International Journal of Information Management Sciences, 9(1), 107-118.
Sajjaviriya, C., & Jhundra-indra, P. (2019). Strategic customer response capability and marketing performance: An empirical investigation of cosmetics businesses in Thailand (Doctoral dissertation, Mahasarakham University).
Saunders, M. N., Lewis, P., & Thornhill, A. (2023). Research methods. Pearson Higher Ed.
Shlaka, T. K., & Alkinany, H. D. M. (2024). The impact of strategic awareness in strategic response processes analytical research at Al-Sadr Hospital. Sumer Journal for Pure Science.
Silva-Atencio, G. (2025). The Success of customer-centric companies in the global context on the road to industry 5.0. Journal of Comprehensive Business Administration Research.
Sulaimon, A. H. A., Onyemaobi, C. A., Ebegbetale, C. I., Gbadamosi, T. O., & Fajimolu, O. C. (2024). Impact of Organisational Innovation on Sustainable Competitive Advantage of Manufacturing Firms in Lagos State, Nigeria. Management and Economics Review, 9(3), 507-524.
Teece, D. J. (2023). The evolution of the dynamic capabilities framework. Artificiality and sustainability in entrepreneurship, 113, 238.
Trihudiyatmanto, M. (2024). Tawazun response capability (TRC) sebuah pendekatan dynamic capability theory dan islamic values dalam peningkatan kinerja badan Usaha Milik Desa (Bumdes) (Doctoral dissertation, Universitas Islam Sultan Agung (Indonesia).
Utami, H. N., Alamanos, E., & Kuznesof, S. (2021). ‘A social justice logic’: how digital commerce enables value co-creation at the bottom of the pyramid. Journal of Marketing Management, 37(9-10), 816-855.
Von Nitzsch, J., Bird, M., & Saiedi, E. (2024). The strategic role of owners in firm growth: Contextualizing ownership competence in private firms. Strategic Entrepreneurship Journal, 18(3), 553-581.
Wünderlich, N. V., Blut, M., Brock, C., Heirati, N., Jensen, M., Paluch, S., ... & Tóth, Z. (2025). How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda. Journal of Business Research, 192, 115284.
Ye, D., Huang, Y., & Ye, X. (2023). Financial structure, technology, and economic growth: a structural matching perspective. China & World Economy, 31(1), 119-148.
Yoshikuni, A. C., Galvão, F. R., & Albertin, A. L. (2022). Knowledge strategy planning and information system strategies enable dynamic capabilities innovation capabilities impacting firm performance. VINE Journal of Information and Knowledge Management Systems, 52(4), 508-530.
Zhang, X., Qi, Z., Ma, L., & Zhang, G. (2025). Assessing the curvilinear relationship in employee digital performance: a task-technology fit perspective. International Journal of Human–Computer Interaction, 41(4), 2615-2633.