INFLUENCE OF STRATEGIC CAPABILITIES ON PERFORMANCE OF TERTIARY LEARNING INSTITUTIONS IN COAST REGION OF KENYA
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Abstract
The purpose of the study was to establish the influence of strategic capabilities on the performance of tertiary learning institutions in the Coast Region of Kenya. As such, it was limited to four independent variables: strategic personnel capability, strategic information technology, strategic network capability and strategic innovation capability. This study was guided by four theories; the Human Capital Theory, the Resource-Based View, the Strength of Weak Ties Theory and; the Intellectual Capital Theory. Descriptive survey research design was adopted for the study which used a quantitative primary data obtained through the questionnaire administered to 120 respondents at the management level in the Tertiary Learning Institutions in Kenya. Data was analyzed using both ddescriptive and inferential statistical analysis. The study established that Personnel Capability, Information Technology Capability, Network Capability, Innovation Capability all significantly performance of the Tertiary education institutions in the Coastal Region of Kenya. Institutions with well-educated, skilled, and experienced staff achieved higher levels of operational efficiency, innovation, and competitiveness. Institutions that effectively integrated IT infrastructure, governance systems, and digital learning platforms achieved greater efficiency, transparency, and competitiveness. Institutions that maintained strong linkages, strategic partnerships, and effective stakeholder collaborations exhibited superior performance in resource mobilization, innovation, and academic excellence. The study recommended that tertiary learning institutions strengthen their human resource development frameworks by institutionalizing continuous professional training, mentorship programs, and structured competency assessments. Tertiary institutions strengthen their IT infrastructure and governance systems by investing in integrated digital platforms that enhance collaboration, transparency, and real-time monitoring. Tertiary institutions strengthen network capability through strategic partnerships with academia, industry, and government. Tertiary learning institutions should strengthen innovation management systems by promoting staff creativity, investing in research, and integrating technology across academic and administrative processes.
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References
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Bahta, D., Yun, J., Islam, M. R., & Ashfaq, M. (2021). Corporate social responsibility, innovation capability and firm performance: evidence from SME. Social Responsibility Journal, 17(6), 840-860. https://doi.org/10.1108/SRJ-12-2019-0401
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Erkmen, T., Günsel, A., & Altındağ, E. (2020). The role of innovative climate in the relationship between sustainable IT capability and firm performance. Sustainability, 12(10), 4058.
Eshima, Y., & Anderson, B. S. (2017). Firm growth, adaptive capability, and entrepreneurial orientation. Strategic management journal, 38(3), 770-779.
Garousi Mokhtarzadeh, N., Amoozad Mahdiraji, H., Jafarpanah, I., Jafari-Sadeghi, V. and Cardinali, S. (2020). Investigating the impact of networking capability on firm innovation performance: using the resource-action-performance framework, Journal of Intellectual Capital, 21(6), 1009-1034. https://doi.org/10.1108/JIC-01-2020-0005
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Granovetter, M.S. (1973) The strength of weak ties. The American Journal of Sociology (RSS)
Ihugba, O. A., Obiukwu, S., Akobundu, P. L., Osunkwo, T., Oyalede, O., & Okonkwo, K. (2022). Effect of household income and expenditure on tertiary school enrolment in Nigeria. International Journal of Educational Administration and Policy Studies, 14(2), 87-98.
Jackson, S.E., DeNisi, a., & Hitt, M.A. (2003). Managing Knowledge for Sustained Competitive Advantage: Designing Strategies for Effective Human Resource Management: Pfeiffer,
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Kariuki, P., Ombaka, B. E., & Mburu, P. K. (2021). Sustainability strategies and performance of public universities in Kenya. International Journal of Research in Business and Social Science (2147-4478), 10(7), 40-52.
Kerzner, H. (2022). Project management metrics, KPIs, and dashboards: a guide to measuring and monitoring project performance. John Wiley & Sons.
Kurniawan, R., Budiastudti, D., Hamsal, M & Kosasih, W. (2021). Networking capability and firm performance: the mediating role of market orientation and business process agility, Journal of Business & Industrial Marketing, 36(9), 1646-1664. https://doi.org/10.1108/JBIM-01-2020-0023
Kwanya, T., Murumba, J. W., & Maina, J. C. (2020). Effects of Tacit Knowledge on the Performance of Selected Universities in Kenya.
Li, S., Jia, R., Seufert, J. H., Hu, W., & Luo, J. (2022). The impact of ability‐, motivation‐and opportunity‐enhancing strategic human resource management on performance: the mediating roles of emotional capability and intellectual capital. Asia Pacific Journal of Human Resources, 60(3), 453-478.
Lomnitz, L.(1977) Networks and Marginality. New York: Academic Press.
Marchiori, D. M., Rodrigues, R. G., Popadiuk, S., & Mainardes, E. W. (2022). The relationship between human capital, information technology capability, innovativeness and organizational performance: An integrated approach. Technological Forecasting and Social Change, 177, 121526.
Mazorodze, A. H. (2022). A systematic literature review on Information Technology and Knowledge Management as enablers to innovation in higher education institutions.https://ssrn.com/abstract=4331840 orhttp://dx.doi.org/10.2139/ ssrn.4331840
Mbore, K. B. (2021). Effect of entrepreneurship education on innovation capability of technical and vocational and education training (TVET) graduates in Kenya. International Journal of Research in Business and Social Science 10(3), 490-500
McCowan, T. (2018). Quality of higher education in Kenya: Addressing the conundrum. International Journal of Educational Development, 60, 128-137.
Mio, C., Costantini, A., & Panfilo, S. (2022). Performance measurement tools for sustainable business: A systematic literature review on the sustainability balanced scorecard use. Corporate social responsibility and environmental management, 29(2), 367-384.
Mitrega, M., Forkmann, S., Zaefarian, G., & Henneberg, S.C. (2017). Networking capability in supplier relationships and its impact on product innovation and firm performance, International Journal of Operations & Production Management, 37(5), 577-606. https://doi.org/10.1108/IJOPM-11-2014-0517
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Nagariya, R., Kumar, D., & Kumar, I. (2022). Sustainable service supply chain management: from a systematic literature review to a conceptual framework for performance evaluation of service only supply chain. Benchmarking: An International Journal, 29(4), 1332-1361.
Nderitu, J. W., Waiganjo, E., & Orwa, G. O. (2021). Effect of Market Culture and Hierarchy Culture on the Implementation of Corporate Strategy in Private Chartered Universities in Kenya. Journal of Business and Economic Development, 6(3), 133.
Nyathi, M., & Kekwaletswe, R. (2023). Realizing employee and organizational performance gains through electronic human resource management use in developing countries. African Journal of Economic and Management Studies, 14(1), 121-134.
Otioma, C. (2022). IT capability, organisational learning and innovation performance of firms in Kenya. Journal of the Knowledge Economy, 1-29.
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